When returning your b-cycle make sure you push the bike all the way into an open dock. You should hear 3 beeps and see the green light flash to confirm your return. If this does not happen, try pushing the bike in a little more. If that doesn't trigger the beeps and lights call our customer service number and let them know.
Pro tip: Opt into text messages and you'll receive a text every time your b-cycle is properly docked!